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Store Policy

Customer Care

Welcome to MicroElegance! We value your experience with our premium microgreens, and our Customer Care team is here to ensure your satisfaction. If you have any questions or concerns, please don't hesitate to reach out.

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Privacy & Safety

Privacy & Safety

At MicroElegance, we are committed to safeguarding your privacy and ensuring a secure online shopping experience. This Privacy & Safety section outlines our practices regarding the collection, use, and protection of your personal information.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and shipping address.

  • Payment Information: We securely process payments through [Payment Gateway]. Your payment details are encrypted and never stored on our servers.

2. How We Use Your Information

MicroElegance uses your information for the following purposes:

  • Order Processing: To fulfill and ship your microgreens orders.

  • Communication: To provide order updates, respond to inquiries, and send promotional materials with your consent.

  • Improving Our Services: Analyzing customer preferences to enhance our products and services.

3. Data Security

Your security is our priority. We implement robust security measures to protect your personal information:

  • Secure Sockets Layer (SSL): Our website uses SSL encryption to secure data transmission.

  • Payment Security: We partner with trusted payment gateways to ensure the secure processing of your payments.

4. Cookies and Analytics

We use cookies and analytics tools to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences in your browser settings.

5. Third-Party Services

MicroElegance may use third-party services, such as analytics tools and payment processors. These services have their privacy policies, and we encourage you to review them.

Wholesale Inquiries

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Wholesale Inquiries

Welcome to MicroElegance Wholesale! We are delighted to offer our premium microgreens to businesses and retailers. If you are interested in purchasing MicroElegance microgreens in bulk, please read the information below and reach out to our Wholesale team for further assistance.

1. Why Choose MicroElegance Wholesale?

At MicroElegance, we pride ourselves on delivering:

  • Premium Quality: Our microgreens are grown with care to ensure the highest quality and freshness.

  • Variety: Choose from a diverse selection of microgreens to meet the unique needs of your business.

  • Reliability: We are committed to timely deliveries and consistent supply to support your business operations.

2. How to Place a Wholesale Order

To place a wholesale order with MicroElegance, please follow these steps:

  1. Contact Us: Reach out to our Wholesale team at [wholesale@microelegance.com] with the following information:

    • Your name and position

    • Business name and type

    • Contact information

    • Estimated order quantity and frequency

  2. Customization: Discuss your specific requirements with our team, including any customization or special requests for your bulk order.

  3. Quotation: Receive a personalized quotation based on your order details, including pricing, shipping, and any applicable discounts.

  4. Order Confirmation: Once you are satisfied with the quotation, confirm your order, and our team will guide you through the payment and shipping process.

3. Wholesale Account Benefits

By choosing MicroElegance Wholesale, you gain access to exclusive benefits:

  • Dedicated Support: Our Wholesale team is here to assist you throughout the ordering process.

  • Volume Discounts: Enjoy competitive pricing with discounts for bulk orders.

  • Priority Shipping: Benefit from priority shipping to ensure timely deliveries.

4. Contact Us

For all wholesale inquiries, please contact our Wholesale team:

5. Join MicroElegance Wholesale Today!

Partner with MicroElegance to elevate your business with premium microgreens. We look forward to the opportunity to serve you and contribute to your success.

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Operating Hours

Delivery Hours

Planet Earth

Thursday:  8am - 6pm
for special orders please contact us

Mon - Fri: 8am - 8pm

​​Saturday: 9am - 7pm

​Sunday: 9am - 8pm

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